Terms & Conditions

Privacy Policy

fLuxe Jewelry is commited to protecting your privacy and security. We will never share or sell any personal information we receive, unless given explicit permission to do so. fLuxe Jewelry will ensure that any information we obtain and use will always be held, used and transferred in compliance with all applicable data protection rules.

Copyright

All artworks are Copyright Protected by Kristen Kramlich and fLuxe Jewelry. These images may not be downloaded, copied, linked to, or edited in any manner or form for use on any website, image gallery, clipart collection, printed product, or other derivative uses without express written permission from the artist.

 

Disclaimer

This web site and the contents thereof are protected worldwide by copyright and related intellectual property rights. Programs, files, contents or hyperlinks to other web sites are provided as is without any expressed or implied warranty.

 

Collection and Processing of Personal Data

Personal data is information that identifies you, e.g. your name, your address, e-mail or postal addresses. fLuxe Jewelry only collects information when you volunteer it when registering your details.

Cookies

Cookies are tiny files that are temporarily stored on your hard disk, enabling our site to recognise your computer the next time you visit the fLuxe Jewelry web site. Cookies contain no personal identifiable data, so the protection of your privacy is ensured. Depending on your settings, your Internet browser may automatically accept Cookies. The only information collected from cookies will be used for research and development. This will allow fLuxe Jewelry to better serve each visitor.

Security

fLuxe Jewelry uses the services of trusted and reputable third party hosting agents and payment providers to ensure the security of personal data. Your data is conscientiously protected from loss, destruction, distortion/falsification, manipulation and unauthorized access or unauthorized disclosure. fLuxe Jewelry ensures all personal information is kept private and confidential. Your payment and order details are sent to us across a secure and encrypted connection that cannot be read by anyone other than ourselves. Once you have completed your purchase and to ensure all confidential information is removed, fLuxe Jewelry recommends that you close all browsers.

Online Payment

All payments on www.fLuxeJewelry.com are securely processed through PayPal. We accept most major credit and debit cards including Visa, MasterCard, American Express, and Discover. fLuxe Jewelry will ensure confirmation of ordered item(s), shipping, and taxes before completing the order transaction. You will be advised by e-mail if we are unable to complete your order.

Changes and Cancellations

If you wish to cancel or modify your order, please send an email to Kristen@fLuxeJewelry.com. We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. 

Measurements and FInishing

Dimensions displayed on the fLuxe Jewelry website are noted in inches or centimeters. While we try to ensure that all measurements on our website are accurate, errors may occur as each piece is unique and individually hand sawed.

Due to the nature of the patina and oxidation processes each piece will be unique. While it will be extremely similar to the picture on the item listing, the patterning on the patina and enamel will most likely not be identical. 

Product Availability

All products are subject to availability. We reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We will inform you if we are unable to fill your order.

Pricing

Prices on the fLuxe Jewelry website are subject to change without notice, and can vary from piece to piece, and from time to time, depending on the price of raw materials at the time of production.

Sales Tax

Sales tax in Houston is 8.25%, and will be applied to all orders shipped within Texas.
There is no sales tax charged to orders shipped out of state or internationally. International orders are subject to local duties and taxes, depending on the destination. These fees are beyond the control of fLuxe Jewelry, and are the sole responsibility of the buyer.

Shipping Information

We offer USPS for all deliveries. International deliveries are subject to additional fees. 

We aim to ship within 2-5 business days, but this is not always possible. We will contact you via the email address you provide, should any shipping delay occur.
If you have special delivery instructions, or have any questions about the shipment of your order, please feel free to contact us at Kristen@fLuxeJewelry.com.

The buyer is responsible for providing an accurate ship-to address at the time of order.

International Orders

You will be responsible for any taxes / duties incurred by destination country.
Any duties or taxes incurred on international shipments are not within the control of fLuxe Jewelry, and are the sole responsibility of the buyer.

For international returns, we cannot refund any import fees. It is up to the customer to cover shipping and handling as well as any duties or tariffs incurred.

Returns

If for any reason you are not happy with your order, you may return them in exactly the way in which they were received. (unworn, undamaged, with original packaging), within 7 days of receipt of order. We will refund the purchase price of the jewelry, but not the shipping charges.

Returns and exchanges must be approved prior to the return of the item.

Tel. 713.299.6286

All returns must be fully insured using FedEx or USPS.

In order for us to begin processing the return, you must fill out the return request form on fLuxeJewelry.com to notify us, and request a return shipping authorization. We are not responsible for any lost or damaged packages. We are not liable for any shipments that we were not notified about first.

Refunds will be processed once the item(s) is(are) recieved by fLuxe Jewelry.

Links

fLuxeJewelry.com may contain links to other websites. fLuxe Jewelry supports affiliated and non-affiliated websites by providing links from our website. Please note that when you leave fLuxeJewelry.com, the privacy statements of other websites may vary from our own.

Legal Disclaimer: Online Content

All content on the fLuxe Jewelry website is correct to the best of our knowledge at the time of posting. fLuxe Jewelry assumes no liability for the correctness or completeness of the information provided. All content is subject to change without notice and is non-binding. fLuxe Jewelry reserves the right to modify, supplement or delete any and all contents of the website at fLuxe Jewelry's discretion.